Our South Waterfront House

Coming Home in 2019

In 2019, our new South Waterfront Ronald McDonald House will open at the OHSU Gary & Christine Rood Family Pavilion. When our new 38-room Ronald McDonald House opens for families, it will replace our current West House at the Marriott Residence Inn. The new house will be the largest in Oregon – offering beautiful play spaces, game rooms, an expansive family kitchen and dining area and a three-quarter acre rooftop garden and playground, just a short tram ride away from Doernbecher Children’s Hospital.

Please help us to open our doors in 2019 by supporting our Campaign to Make this House a Home. Your generous and meaningful support will leave a lasting legacy for children and families from across Oregon and beyond, making the life-saving care at Doernbecher Children’s Hospital accessible to more families than ever.

Frequently Asked Questions

Also available in Spanish

When will the South Waterfront Ronald McDonald House (RMHC) Open? The South Waterfront Ronald McDonald House will welcome families from Doernbecher Children’s Hospital starting on January 23, 2019, pending any changes to the construction schedule.

Are adult patients staying at RMHC also? No. The South Waterfront Ronald McDonald House is within the Gary and Christine Rood Family Pavilion – a large guesthouse that will also be housing adult patient families for OHSU.  While some common areas will be shared, the Ronald McDonald House will have dedicated spaces (RMHC guest access only) and associated programming. In addition to two secure floors of 38 guest rooms, dedicated spaces include a kitchen, dining room, laundry rooms, outdoor spaces, craft areas, play areas, lounges, game room, and family activities room.

Will adult patient families have access to RMHC? Adult patient families will not have direct access to RMHC spaces or programming.  However, there will be instances where children’s activities will be available for all children in the building.

Who is paying for all this? The South Waterfront Ronald McDonald House furniture, art, guest amenities, equipment, family support items, and all operating costs are fully funded by the generous donors of Ronald McDonald House Charities of Oregon & SW Washington. All families staying at the house will do so free of charge. The South Waterfront Ronald McDonald House is part of the Gary and Christine Rood Family Pavilion building that was funded 100% by OHSU and their committed donors.

Why are you moving? Since 2013, the West Ronald McDonald House has been serving families from Doernbecher Children’s Hospital from a temporary location at the Marriott Residence Inn RiverPlace, with the intention of moving into a permanent space. The new South Waterfront RonaldMcDonald House will serve as our new, permanent location serving Doernbecher Children’s Hospital families starting on January 23, 2019.

Will Marriott location stay open? When will Marriott location close? The West Ronald McDonald House at the Marriott Residence Inn RiverPlace will stay open through January 23, 2019 as we transition to the new South Waterfront Ronald McDonald House. The last night families will stay at the Marriott location will be January 22, 2019.

About the Building

How far away from the current West Ronald McDonald House? The new South Waterfront Ronald McDonald House address is 3410 SW Bond Ave and is less than five-minute drive from the current West Ronald McDonald House.

Where is it located? How close is it to the hospital/tram? The South Waterfront Ronald McDonald House is located in the complex where the tram terminal is located, less than a 3-minute walk.  The address for the new building is 3410 SW Bond Ave.

What will parking be like? Each family staying at the South Waterfront Ronald McDonald House will have one dedicated parking space in a secure, covered garage.

Can we bring more than one car? Each family staying at the South Waterfront Ronald McDonald House will have one dedicated parking space in a secure, covered garage. Additional parking is limited to meter street parking or fee-based parking garages.

How many rooms will there be? There are 38 guest rooms at the South Waterfront Ronald McDonald House.

What will the rooms be like? Rooms are spacious, full of light, and comfortable, with large windows that open, amazing views, full size bathrooms with bathtubs, and room specific temperature control, Bed size and number of beds vary, per room,  based on room size and location within the building.. Each room will have wi-fi, cable tv, big screen TV, blue ray DVD player, iPad, microwave, and a small refrigerator.

Is there a kitchen in my room? There is not a kitchen in the room. Each room has a microwave and small refrigerator.

What amenities are available? The South Waterfront Ronald McDonald House offers access to a fitness room, laundry facilities, amazing dedicated roof top garden spaces, balconies, lounges for quiet relaxation and reading, library/business center, play areas for children of all ages, creative craft spaces, music spaces, pool table, karaoke, video game spaces, full kitchen with multiple family use spaces, spacious common dining room. In addition, programming will be available that includes free meals prepared by volunteers, children and family activities, pet therapy, and arts and crafts.

About Stays

How will the move affect my upcoming stay? The only impact to upcoming stays is for families whose reservation starts on January 23, 2019 or if a families’ stay includes January 23, 2019. The reservation process stays the same. Any family whose reservation starts on January 23, 2019, will be staying at the South Waterfront Ronald McDonald House at 3410 SW Bond Ave. Families will be getting information in advance of their stay. For any family whose stay includes January 23, 2019 (i.e., Check in on 1/18/2019 and Check Out on 1/26,2019), the Guest Services team will be helping each family move their belongings from the West Ronald McDonald House to the South Waterfront Ronald McDonald House

How do I make a reservation? The reservation process has not changed. To understand how to stay at the South Waterfront Ronald McDonald House, click here.

What are my transportation options to/from the hospital? There will be several transportation options available to/from OHSU Hospital at all hours. These options include tram access as well as Lyft and/or taxi. A personal vehicle is not required.

Will I have a better chance at getting a room? With the addition of thirteen new rooms, the South Waterfront Ronald McDonald House will be able to provide nearly 5,000 more nights for families to stay each year. With this increase, we are hopeful that we will be able to house every family that needs a room.

How many people can stay in a room? Six per room

Can I request which House I want to stay at? Unfortunately, No. The South Waterfront Ronald McDonald House serves as the primary location for families from Doernbecher Children’s Hospital. If needed, families may be placed at our Portland East Ronald McDonald House as managed by our family placement team.

What do I do upon arrival to the House? When you arrive at the South Waterfront Ronald McDonald House, you will park in the designated parking garage and then proceed to the first floor reception desk to check in. Each family will get specific instructions prior to each stay from our Family Placement team.

Will there still be meals and other programming like Fun Junction and pet therapy? The South Waterfront Ronald McDonald House spaces allow for expansion in our programming. Families will experience greater support from our Fun Junction child care program, our Meals from the Heart Program, and individual volunteers providing massage, haircuts, pet therapy, music, arts and crafts,

To learn even more about our new South Waterfront House, please contact Kate Baldwin!