KNOW BEFORE YOU GO

Information for Portland guests

Check In Process

  • Families who have a confirmed room must check in between 4:00pm-11:30pm Pacific Time.
  • Guest families may come and go as much as they please, provided that the room is used daily by a parent or legal guardian.
  • If your family is covered by a State Medicaid Insurance plan such as the Oregon Health Plan, Washington Medicaid, or Alaska Medicaid, please bring the patient’s Medical ID with you.
  • We do not bill families or request a fee for lodging, though donations are greatly appreciated.
  • Upon check in, families will receive our House Guidelines and a brief tour.
  • Please note, weapons of any kind, including those registered to concealed-carry permit holders, are not permitted on the property or in cars.
  • Family pets are not permitted on the property or in cars.

 

Check Out Process

  • Families must check out at or before noon on their reservation check out date.

 

Transportation

  • For transportation options to/from Legacy Emanuel Hospital or OHSU/Doernbecher Children’s Hospital and East House click here.
  • For transportation options getting around Portland from East House click here.
  • For transportation options to/from OHSU and West House click here.
  • For transportation options getting around Portland from West House click here.

 

What is offered at Ronald McDonald House?

Each location offers the following, and more:

  • Private bedroom and bathroom with linens and towels
  • Laundry facilities with laundry detergent and dryer sheets
  • Community spaces including kitchen, craft room, playroom, game room, and living room
  • Several meals and activities throughout the week
  • Wi-Fi access as well as community computers
  • Items to borrow, including movies, video games, gaming systems, entertainment passes and baby items