Stay with Us in Portland

The compassionate staff and community at our Portland Metro Houses are ready to welcome you with open arms.

We have two Houses in the Portland Metro, the Portland East House and the Portland South Waterfront House. The process for requesting and reserving a room is the same for both Houses.

2620 N. Commercial Ave.  |  Portland, OR 97227

(971) 230-6700

3410 S Bond Ave.  |  Portland, OR 97239

(971) 230-0808

Who can stay at the Portland Houses?

To qualify to stay, families must meet all of these requirements:

  1. Families must have a patient who is 21 years or younger
  2. Families must be receiving treatment at a partner facility
  3. Families must have a current referral from the facility where they are receiving care
  4. Families must live 30 or more miles from the facility where they are receiving care (Portland only)

Other important qualification information:

  • Patients under the age of 18 must be accompanied by a parent or legal guardian
  • Patients 18-21 must be accompanied by a support person who is age 18 or older.
  • In Portland, families experiencing a high-risk pregnancy can request to stay up to two weeks before delivery date with a doctor’s recommendation.

What is the process for reserving a room at one of the Portland Houses?

If you are new to Ronald McDonald House:

  1. Call your hospital social worker. If you’re not sure about how to contact your social worker, contact the care management team at your treatment facility:
    • OHSU/Doernbecher Children’s Hospital: (503) 418-4064
    • Randall Children’s Hospital: (503) 413-4707
  2. The social worker or care management team will submit a referral or request for you
  3. RMHC will review your referral and work to find an available room during your requested dates*
  4. An RMHC staff member will reach out to you about your referral status and provide information about your stay

Are you a social worker wanting to put in a request for a new family? Please call our Family Placement Department at (971) 230-6702.

If you have stayed with us within the last year:

Your prior referral is good for up to one year. Please click here to complete a request to stay.

*Unfortunately, RMHC cannot guarantee room availability. Discounted hotel options in Portland are listed here.

Our Portland Houses are filled with all the amenities of home just moments away from OHSU/Doernbecher Children’s Hospital and Randall Children’s Hospital.

To find out more about what you can expect and to see inside the Houses, check out the Portland East House or the Portland South Waterfront House pages.

Have more questions about The Portland East House or the Portland South Waterfront Houses?

Check out our FAQs or call our local staff who are always available to answer questions and assist you.